4.7/5 based on +2550 reviews
Danna H.
- 100% stainless steel
- Perfect addition to your Maite bag
This Maite Kalnina product is made using genuine leather. It is impossible to guarantee that its appearance will remain unchanged with standard use. Marks or irregularities may stand out; however, they should not be seen as flaws as they are inherent to the materials and techniques used.
To avoid any occurrence of color transfer, we recommend that you avoid putting it in direct contact with clothing or other surfaces in contrasting colors.
If this product has metal components, we recommend protecting those from liquids, harsh chemicals, and sudden impact against hard surfaces.
To care for this product, gently rub any residue off with a soft, dry, natural-colored cloth. If it comes into contact with liquids, pat it immediately and leave it to dry in fresh air. Do not use neutral or aggressive chemicals to clean. Do not machine-wash. Instead, we recommend seeing a cleaning specialist. Do not expose the product to direct sources of heat or sunlight for prolonged periods. After each use, we advise keeping it in its pouch to protect it from light, dust, and moisture.
Maite Kalnina disclaims all liability in the event of consumer non-compliance with the care and handling instructions set forth above or any improper use. Please contact our customer service at help@maitekalnina.com for more information or assistance.
We’re pleased to offer free worldwide tracked shipping on all orders placed today.
1. Processing Time
Orders are carefully packed and prepared for shipment within 1–2 business days. During peak seasons, processing may take slightly longer— but we’ll always keep you informed.
2. Delivery Time
Estimated delivery after dispatch:
Please note: customs checks, holidays, or weather conditions can occasionally affect delivery schedules.
3. Tracking
Once your order is shipped, we will provide you with a tracking number via email. You will then be able to track your package in real-time, for your peace of mind.
4. Customs & Duties
International orders may be subject to local customs or import fees, which are the responsibility of the recipient.
At Maite Kalnina, your satisfaction means everything to us. If you have any further questions or concerns about your order, please contact our customer support team at help@maitekalnina.com
Warm regards,
Maite Kalnina
Founder
We love what we sell and are sure you will too.
Therefore, we offer a 30-day free return period on all Maite Kalnina items.
If your item arrives with flaws, any problem(s) occurs or if you are not in love with your product(s), we will refund your money. No questions asked.
Please visit our Return Policy page for more information.
based on +2550 reviews
JOIN THE COMMUNITY
Get noticed everywhere you go while carrying all your essentials. Same high-end feeling, same quality, without the huge mark-ups of others brands.
ACCESSORIES
19,000+ CUSTOMERS WORLDWIDE
Full FAQ page available here
FALL SALE
50% OFF SITEWIDE + GET 2 FREE CHARMS
1. add to cart at least 1 bag of your choice
2. add to cart 2 bag charms and they will turn FREE automatically
There is no limit to the number of times you take profit of the offer. (i.e: purchase 3 bags and get 6 FREE charms on your order)
Please note: we are not responsible if you forgot to take profit of the on-going sale when placing your order. If your order was already processed, we will not be able to apply the discounts that you missed.
Maite Kalnina bags are crafted from premium genuine leather and finished with high-grade stainless steel hardware (18k gold-plated on gold hardware models) for lasting durability and elegance.
Our heaviest bags weigh 0.7 kg approximately, making them easy to carry all day.
Every Maite Kalnina bag is designed to be with you for a lifetime.
But we know that life happens. That’s why we offer a LIFETIME WARRANTY on all our bags.
The WARRANTY covers anything that should never happen to your bag.
Simply email a photo of the damaged item to our support team at help@maitekalnina.com, along with your order number, and we'll take care of the rest— whether it's sending a replacement or offering Maite Kalnina store credit for something new. No questions, no hassle.
Please note: our Lifetime Warranty covers only what we guarantee won’t happen. We cannot replace items that are lost, stolen, intentionally damaged, or damaged by third parties. Photos are required to process claims, and failure to provide them voids the warranty.
Maite Kalnina applies a fair use policy and reserves the right to decline claims if the warranty is being misused.
Order Processing
Orders are typically processed and shipped within 1-3 business days.
You will receive an order confirmation when your order has been placed. Please verify:
order details, customer information, shipping address
If there is an issue, please contact our customer support at help@maitekalnina.com
Shipping
You will also receive a shipping confirmation and tracking number when your package is in transit. Notifications for order and shipping/tracking will be sent to the email address provided at purchase, or to your contact phone number. Please double check junk and spam mail folders, in case your confirmation has been received there. Also allow us up to 3 business days before contacting us in case you did not receive your tracking number yet.
Our customer support can assist with tracking numbers and package deliveries. Please always provide your order number when sending inquiries to help@maitekalnina.com
Estimated Delivery Times
USA: Delivered within 5-8 business days
Canada: Delivered within 8-10 business days
United Kingdom: Delivered within 4-6 business days
Australia: Delivered within 5-8 business days
Europe: Delivered within 5-8 business days
Middle East: Delivered within 7-10 business days
Rest of World: Delivered within 5-10 business days
For more information about shipping, please visit our Shipping Policy.
If you're not happy with your purchase, please contact our customer support here.
We offer easy returns and exchanges to ensure you have a positive experience with us.
Please refer to our Return Policy for detailed instructions.
based on +2550 reviews
